Sales Manager

• EXCO
• All Internal Departments

• Customers
• Partners

The Sales Manager’s primary role is to develop a strong understanding of the Partners / Customers issues and Business and in order to formulate a strategy which provides a positive impact to the Partners/ Customers business The Sales Manager owns the customer relationship and manages this relationship via a sales strategy The Sales Manager must possess strong leadership and interpersonal skills to lead and manage a relationship with the customer and the sales account management team whilst understanding the challenges of today’s market, industry trends, and the CipherWave vision

• Presenting of our services to a range of Channel Partners and customers
• Frequently holding meetings within the given territory to boost profit and develop relationships with Partners and Customers
• Achieving of Monthly, Quarterly and Yearly agreed Sales Targets
• Intensive focus on expanding the CipherWave Partner and Customer revenue spend
• Attending trade Conferences and other relevant industry events in order to expand your network and boost our business relationships
• Collecting product feedback and sharing ideas for improvement to our supporting technical teams
• Managing the entire sales process with analysis of competitors and business intelligence activities within territory
• Support the development of new joiners/ providing shadow onsite development opportunities
• Manage individual and Team Revenue/Churn and Retention responsibility in line with the business Sales strategy
• Manage regular and timely updates of progress and active accounts on CRM via the sales team

• Persuasion and assertiveness
• Excellent analytical skills and Reporting Skills
• Apply leadership stance in a work context
• Apply the organisation’s code of conduct in the work environment
• Conduct a structured meeting and follow up plan within the sales construct
• Conflict and dispute management skills
• Develop administrative procedures within a sales management vertical
• Induct and train new sales team members into a team
• Manage administration records
• Managing expenditure against a budge

• Minimum 10 years ICT Experience Essential
• Minimum of 5 years new business sales experience
• Sound knowledge of sales and marketing principals and best practises
• Successful proven track record of performance
• Must be well networked

• Grade 12 or Matric
• Business Management Tertiary Qualification is Advantageous for the role
• 2years Demonstrable experience managing a sales team to generate growth sales
• 2year experience working in a technology context company
• 2years proven track record of relationship management
• 5 years sales experience in a selling environment
• 2+ years in management positions

• Must be a South African Citizen
• Valid Driver’s License
• Own Transport
• Willing to Travel – This role may from time to time require travel across the various regions within South Africa to support customer opportunities and / or conference attendance