Business Development Account Manager

• Sales Administrator
• Customer Support
• Operations
• Management

• Resellers
• Customers

The primary purpose of this role is to drive strategic new business acquisition within the mid-market and large enterprise segment. The Business Development Account Manager is responsible for identifying, developing, and closing new enterprise opportunities while establishing long-term strategic relationships with key decision-makers. This role positions CipherWave as a trusted technology partner capable of delivering scalable connectivity, cloud, and managed security solutions that support enterprise digital transformation initiatives.

• Strategic New Business Development
  • Identify, target, and acquire new mid-market and large enterprise customers aligned with CipherWave’s strategic growth objectives.
  • Develop and execute territory and account acquisition strategies to drive new revenue growth within assigned verticals or geographic regions.
  • Build and maintain a strong pipeline of qualified enterprise opportunities to consistently achieve or exceed new business revenue targets.
  • Lead the full sales lifecycle including prospecting, solution design, proposal development, negotiation, and deal closure.
• Enterprise Sales & Pipeline Management
  • Maintain an accurate and healthy sales pipeline, sales forecast, and opportunity management process through the CRM system.
  • Drive consistent pipeline growth through proactive prospecting, networking, industry engagement, and partner collaboration.
  • Achieve agreed net new revenue targets through successful closure of enterprise connectivity, cloud, and managed service solutions.
• Strategic Customer Engagement
  • Build trusted relationships with C-level executives, senior IT leadership, procurement teams, and key decision-makers within enterprise organisations.
  • Conduct discovery sessions with enterprise customers to understand business challenges, digital transformation initiatives, and technology requirements.
  • Position CipherWave solutions strategically to align with customer operational and business objectives.
• Solution Selling & Value Positioning
  • Collaborate with internal Sales Specialists, Product Managers, and Technical Pre-Sales teams to develop tailored enterprise solutions.
  • Translate complex technical capabilities into clear business value propositions for enterprise customers.
  • Present enterprise-level proposals, business cases, and solution architectures to executive stakeholders.
• Competitive Positioning & Market Intelligence
  • Monitor competitor activity, market trends, and emerging technologies within the telecommunications, connectivity, and cloud markets.
  • Identify strategic opportunities where CipherWave solutions provide competitive differentiation.
  • Maintain strong awareness of enterprise market trends including SD-WAN, cloud infrastructure, cybersecurity, and hybrid networking.
• Strategic Account Development
  • Once new enterprise customers are acquired, develop account growth strategies to expand CipherWave’s footprint through cross-selling and upselling opportunities.
  • Identify “white space” opportunities within enterprise accounts to increase share of wallet and long-term contract value.
• Collaboration & Internal Engagement
  • Work closely with internal teams including engineering, product, operations, and service delivery to ensure successful solution implementation.
  • Participate in internal sales strategy sessions, pipeline reviews, and business planning meetings.
  • Contribute to strategic initiatives that support CipherWave’s enterprise market growth.
• Professional Conduct & Industry Engagement
  • Attend relevant industry conferences, workshops, and networking events to promote CipherWave’s enterprise capabilities.
  • Maintain strong knowledge of telecommunications, cloud, and managed security industry trends.
  • Represent CipherWave professionally and consistently align with the company’s vision, mission, and core values.

• Industry Background: 7–10 years of enterprise B2B sales experience within the ICT, telecommunications, cloud, or ISP sector.
• Enterprise Sales Expertise: Proven track record of acquiring and closing large enterprise deals involving complex technology solutions.
• Connectivity Knowledge: Experience selling enterprise connectivity solutions including Fiber, Microwave, Direct Internet Access (DIA), MPLS, SD-WAN, and LEO services.
• Cloud & Security Solutions: Experience selling cloud infrastructure (IaaS), cloud connectivity, and managed security services.
• Executive Engagement: Proven ability to engage and influence C-level executives and senior IT leadership.
• New Business Hunter: Strong prospecting, pipeline development, and enterprise account acquisition capabilities.
• Commercial Acumen: Strong negotiation and contract management skills for complex enterprise agreements.
• Technical Literacy: Solid understanding of networking, cloud architectures, cybersecurity solutions, and digital transformation strategies.
• Strategic Selling: Ability to manage long enterprise sales cycles and multi-stakeholder decision-making processes.
• Communication & Negotiation: Exceptional presentation, communication, and negotiation skills.
• CRM & Sales Tools: Experience using CRM platforms (e.g., Odoo, Salesforce, HubSpot) for pipeline management, forecasting, and reporting.

• Bachelor’s degree in Business Administration, Marketing, Information Technology, or equivalent experience.
• Relevant industry certifications in networking, cloud, or cybersecurity are advantageous (e.g., Azure, AWS, Fortinet, Cisco, etc.).