Job Archives

Key Account Manager | Cipherwave | Johannesburg

Sales
Johannesburg
Posted 2 weeks ago
 
JOB PROFILE:
Job Title: Key Account Manager
Division: Sales
Subdivision: None
Reports to: Chief Sales Officer
WORKING RELATIONSHIPS:
Internal:
  • Sales Administrator
  • Customer Support
  • Operations
  • Management
External:
  • Resellers
  • Customers
JOB SUMMARY:
Main purpose of position: CipherWave is a South African Internet Service Provider (ISP) that provides growing businesses with a range of solutions to help them connect, communicate, and collaborate with their customers, employees, and suppliers We own and manage our own network infrastructure, which enables us to provide efficient, speedy service and support that our customers can count on 24/7 New business development and ensure that there is a relationship forged and maintained with every level that plays a role in the decision making at the customer sites within your allocated account base.
Responsibilities and duties:
  • Ensure that a strategy and a daily tactical plan is in place to maximise cross-selling, upselling and retention opportunities so as to maintain a healthy sales pipeline, sales forecast and sales nett new closure of new business sales guided by your allocated new business sales target and allocated customer base
  • Identify any possible threats, competitors and consultant influences that may cause the customer to consider any form of cancellation
  • To consistently meet agreed nett of churn sales new business targets
  • Weekly monitoring and reporting of contract renewal dates, overflow and analysis of industry trends in order to maintain extremely high customer service levels
  • Utilise and incorporate competencies of the services of any of our “Sales Specialist” & “Product Managers” to ensure that we remain top of mind from a technology provider perspective
  • Foster an atmosphere of self-study with regards to trends in the Telecommunications market so as to ensure that the company is viewed as a leader within our industry
  • Ensure that daily face to face customer meetings is adhered to, followed by meetings minutes being compiled and shared with the customer post each meeting
  • Ensure that you remain relevant within the operational, finance and support workflow process to support your customer via these touchpoints
  • Attend all Sales and Relevant Internal meetings timeously
  • Work attendance is to be in line with the company set out work timelines
  • Must be able to develop and build a cross-sell matrix (white space report) against your account base as part of your account planning strategy and tactical approach
  • Understand each customers business segmentation, industry and core line of business which will help in turn for you to be able to offer suitable advice and solutions to the customer
  • Reporting via your sales forecast, sales pipeline and sales activity to be carried out and submitted to your reporting line on a weekly basis or whenever requested by your reporting line
  • Must be able to work as part of the team and extended departments on special projects and initiatives
  • Close positively on your agreed monthly sales targets as set out by your line manager
  • Must have the ability to be able to compile well-structured meeting agenda when sending out internal and customer meeting invites
  • Must be able to attend conferences and workshops when required
  • Must be able to adhere to the company Vision, Mission, and values at all times in a responsible manner
  • The above includes but is not limited to the required output
Desired skills & experience
  • Knowledge of Telecommunications legislative changes
  • Attention to detail
  • Change management facilitation skills (not necessarily IT-specific)
  • Effective time management skills
Minimum experience:
  • Minimum of 3 years of Key Account Management experience required within the technology industry
  • Minimum of 3 years’ experience and understanding of LAN services
  • Minimum of 3 years’ experience in the ICT industry or Customer Service’s
  • Must have experience managing more than 15-20 customers with multiple services
  • Must have excellent written, verbal communication skills
  • Must have experience working with teams
Minimum qualification:
  • Grade 12
Additional requirements: Must have own transportation and a valid driver’s license
Should you not hear back from us within 2 weeks of your application kindly deem your application unsuccessful

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Job CategoryKey Account Manager

  JOB PROFILE: Job Title: Key Account Manager Division: Sales Subdivision: None Reports to: Chief Sales Officer WORKING RELATIONSHIPS: Internal: […]

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Internal Sales Consultant | Cipherwave | Johannesburg

Sales
Johannesburg
Posted 3 weeks ago
 
JOB PROFILE:
Job Title: Internal Sales Consultant
Division: Sales
Subdivision: None
Reports to: Chief Sales Officer
WORKING RELATIONSHIPS:
Internal:
  • Sales
  • Accounts
  • Customer Support
  • Operations
  • Management
External:
  • Resellers
  • Customers
JOB SUMMARY:
Main purpose of position: CipherWave is a South African Internet Service Provider (ISP) that provides growing businesses with a range of solutions to help them connect, communicate, and collaborate with their customers, employees, and suppliers. We own and manage our own network infrastructure, which enables us to provide efficient, speedy services and support that our customers can count on 24/7 CipherWave, being a leading Internet Service Provider is looking to hire an Internal Sales Consultant to:
    • Ensure that there is a maintained relationship within every customer account, within your allocated account base and any new customers that you acquire
    • Prospect for and develop/grow new customers to ensure that your monthly sales/renewal quota is achieved
    • Ensure that a strategy and a daily tactical plan is in place to maximise cross-selling, upselling and renewal opportunities so as to maintain a healthy sales pipeline, sales forecast and sales nett new closure of new business sales guided by your allocated new business sales target and allocated customer base
Responsibilities and duties:
  • Identify any possible threats, competitors and consultant influences that may cause the customer to consider any form of cancellation
  • Ensure that you consistently meet agreed, nett of churn sales, new business targets
  • Weekly monitoring and reporting of contract renewal dates, and renewal proposals to be adhered to in order to maintain extremely high customer retention levels
  • Utilise and incorporate competencies of the services of any of our “Sales Specialist” & “Product Managers” to ensure that we offer our customers the best possible solutions and options for their business
  • Foster an atmosphere of self-study with regards to trends in the Telecommunications market so as to ensure that the company is viewed as a leader within our industry
  • Ensure that daily customer sales calls, sales contact and update calls are adhered to
  • Ensure that you remain relevant within the operational, finance and support workflow process to support your customer via these touchpoints
  • Attend all Sales and Relevant Internal meetings timeously
  • Work attendance is to be in line with the company set out work timelines
  • Must be able to develop and build a cross-sell matrix (white space report) against your account base as part of your account planning strategy and tactical approach
  • Understand each customers business segmentation, industry and core line of business which will help you to be able to offer suitable advice and solutions to the customer
  • Reporting via the CRM system which will include your sales forecast, sales pipeline and sales activity to be carried out. This will be submitted to your reporting line on a weekly basis or whenever requested by your reporting line
  • Must be able to work as part of the sales team and extended departments on special projects and initiatives
  • Meet or exceed your agreed monthly sales targets as set out by your line manager
  • Must be well-spoken with extremely professional telephone skills and manners
  • Must have the ability to write and to quote customers via Email with excellent Email etiquette
  • Must be able to adhere to the company Vision, Mission and values at all times in a responsible manner
  • The above includes but is not limited to the required output
Desired skills & experience
  • Excellent telephone manner
  • Excellent time management and personal organizational skills
  • Ability to work to deadlines
  • Ability to work without close supervision
  • Ability to work closely with instructions
  • Excellent numeracy skills
  • Excellent verbal and written communication skills
  • Strong attention to detail
  • Proficient at Microsoft Office
  • Proficient use of Excel
  • Proficient and demonstrable use of CRM systems, preferably Salesforce
  • Telesales skills, must include cold calling experience
  • Ability to demonstrate effective interpersonal and influencing skills
  • Demonstrate a good level of negotiation skills with internal and external customers
Minimum experience:
  • Minimum of 2 years of Internal Sales experience required within the technology industry
Minimum qualification:
  • Matric, additional Sales training is an advantage
Additional requirements:
  • Well presented
  • Professional
  • Enthusiastic
  • Self-motivated and driven
  • Flexible
  • Patient
  • Proactive
  • Punctual
  • Sense of humour
Should you not hear back from us within 2 weeks of your application kindly deem your application unsuccessful. Please note all applications are subject to EE Requirements.

Job Features

Job CategoryInternal Sales Consultant

  JOB PROFILE: Job Title: Internal Sales Consultant Division: Sales Subdivision: None Reports to: Chief Sales Officer WORKING RELATIONSHIPS: Internal: […]

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Accountant | Cipherwave | Johannesburg

Finance
Johannesburg
Posted 3 weeks ago
 
JOB PROFILE:
Job Title: Accountant
Division: Finance
Subdivision: None
Reports to: Group Chief Financial Officer
JOB SUMMARY:
Main purpose of position: CipherWave is a South African internet connectivity, voice and storage solutions provider that provides a range of products and solutions for connectivity, communication, and data storage Cipherwave own and manage network infrastructure to provide efficient, speedy service and support that our customers. CipherWave prides itself on customer service and technical ability and as such is looking for the successful candidate to join the Finance team as an Accountant. The main purpose of an Accountant is to maintain accurate financial records and ensure compliance with relevant financial, tax and statutory regulations, thereby supporting the strategic and tactical deliverables of the Company, culminating in the overall financial health of the organisation.
Responsibilities and duties:
  • The primary function of the position is to efficiently manage financial records, supporting reconciliations and financial reporting in compliance with IFRS and legislative requirements, ensuring validity, completeness and accuracy
  • Maintain up to date Fixed Asset Registers
  • Review all Creditors reconciliations to ensure validity, accuracy and completeness, prior to payment processing
  • Review of Debtors age analysis, further implement necessary corrective action in line with credit risk policies
  • Review Debtors reconciliations to ensure validity, accuracy and completeness and further implement timeous resolution of any/all queries
  • Timeous and accurate processing and reconciliation of all bank accounts
  • Review monthly payroll transactions for approval, ensuring adherence to all legislative requirements
  • Prepare and timeously submit all Statutory Reports for review and payment:
    • SARS (Income tax, VAT, PAYE)
    • Department of Labour (WCA and Equity Reports)
    • CIPC and ICASA
    • Statistic South Africa
  • Assist with financial analysis for strategic decision-making purposes
  • Maintaining financial internal controls and ERP systems
  • Provide strategic input to improve and optimise financial processes across the organisation
  • Liaise with internal and external auditors pertaining to all Audit requirements
Minimum experience:
  • Minimum 5 years post article experience
  • Relevant Tech-Industry experience advantageous
Minimum qualification:
  • Odoo Software experience highly desirable
  • Completed SAICA articles
  • Tertiary Qualification – B Comm
  • Professional affiliation advantageous
Additional requirements:
  • Analytical thinker, proficient in handling numerical data
  • Applied knowledge of Corporate and Legislative laws pertaining to finance and payroll
  • Administrative and Financial Acumen, attention to detail imperative
  • Pro-active with the ability to prioritise under minimal supervision
  • High levels of integrity and confidentiality
  • Professional, personable and polite
  • Effective communication (both verbal and written) and interpersonal skills, with the ability to successfully lead a team
  • Proficient use of MS office, financial management software
  • Well organized with ability to multi-task and prioritize to meet tight deadlines
  • Results driven and achievement oriented
  • Good understanding of policies, controls and procedures
  • Persistence in problem solving, seeking solutions through the expertise of both self and others and resolving problems in a timely manner
Should you not hear back from us within 2 weeks of your application kindly deem your application unsuccessful.

Job Features

Job CategoryAccountant

  JOB PROFILE: Job Title: Accountant Division: Finance Subdivision: None Reports to: Group Chief Financial Officer JOB SUMMARY: Main purpose […]

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Financial Manager | Cipherwave | Johannesburg

Finance
Johannesburg
Posted 4 weeks ago
 
JOB PROFILE:
Job Title: Financial Manager
Division: Finance
Subdivision: None
Reports to: Group Chief Financial Officer
JOB SUMMARY:
Main purpose of position: CipherWave is a South African internet connectivity, voice and storage solutions provider that provides a range of products and solutions for connectivity, communication, and data storage Cipherwave own and manage network infrastructure to provide efficient, speedy service and support that our customers. CipherWave prides itself on customer service and technical ability and as such is looking for the successful candidate to join the Finance team as Financial Manager. The main purpose of the Financial Manager is to manage processes, internal controls and staff in the day-to-day financial activities of the business, thereby supporting the strategic and tactical deliverables of the Company, culminating in the overall financial health of the organisation.
Responsibilities and duties:
  • The primary function of the position is to efficiently manage financial records, supporting reconciliations and financial reporting in compliance with IFRS and Legislative requirements, ensuring validity, completeness and accuracy
  • Maintain up to date Fixed Asset Registers
  • Review all Creditors reconciliations to ensure validity, accuracy and completeness, prior to payment processing
  • Review of Debtors age analysis, further implement necessary corrective action in line with credit risk policies
  • Review Debtors reconciliations to ensure validity, accuracy and completeness and further implement timeous resolution of any/all queries
  • Timeous and accurate processing and reconciliation of all bank accounts
  • Review monthly payroll transactions for approval, ensuring adherence to all legislative requirements
  • Prepare and timeously submit all Statutory Reports for review and payment:
    • SARS (Income tax, VAT, PAYE)
    • Department of Labour (WCA and Equity Reports)
    • CIPC and ICASA
    • Statistic South Africa
  • Provide financial analysis for strategic decision-making purposes
  • Management and develop a capable finance team that understand their roles, responsibilities and accountabilities
  • Maintaining and developing stringent financial internal controls and ERP systems
  • Provide strategic input to improve and optimise financial processes across the organisation
  • Liaise with internal and external auditors pertaining to all Audit requirements
  • Responsible for owning the company’s procurement BBBEE scorecard
Minimum experience:
  • Minimum 5 years demonstrable experience in a Financial Management role
  • Relevant Tech-Industry experience advantageous
Minimum qualification:
  • Odoo Software experience highly desirable
  • Completed SAICA articles
  • Tertiary Qualification – B Comm (Honours)
  • Professional affiliation advantageous
Additional requirements:
  • Analytical thinker, proficient in handling numerical data
  • Applied knowledge of Corporate and Legislative laws pertaining to finance and payroll
  • Administrative and Financial Acumen, attention to detail imperative
  • Pro-active with the ability to prioritise under minimal supervision
  • High levels of integrity and confidentiality
  • Professional, personable and polite
  • Effective communication (both verbal and written) and interpersonal skills, with the ability to successfully lead a team
  • Proficient use of MS office, financial management software
  • Well organized with ability to multi-task and prioritize to meet tight deadlines
  • Results driven and achievement oriented
  • Good understanding of policies, controls and procedures
  • Persistence in problem solving, seeking solutions through the expertise of both self and others and resolving problems in a timely manner
Should you not hear back from us within 2 weeks of your application kindly deem your application unsuccessful.

Job Features

Job CategoryFinancial Manager

  JOB PROFILE: Job Title: Financial Manager Division: Finance Subdivision: None Reports to: Group Chief Financial Officer JOB SUMMARY: Main […]

Quick Apply Read More

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