Jobs Archive - Cipherwave

Creditors Manager | Cipherwave | Johannesburg

Finance

Johannesburg

Posted 1 day ago

JOB PROFILE:
Job Title:	Creditors Manager
Division:	Finance
Subdivision:	None
Reports to:	Financial Manager
JOB SUMMARY:
Main purpose of position:	CipherWave is a South African internet connectivity, voice and storage solutions provider that provides a range of products and solutions for connectivity, communication, and data storage Cipherwave own and manage network infrastructure to provide efficient, speedy service and support that our customers. CipherWave prides itself on customer service and technical ability and as such is looking for the successful candidate to join the Finance team as a Creditors Manager. The main purpose of the Creditors Manager is to manage the Procure-to-Pay process, ensuring comprehensive, accurate and valid processing and payment of invoices and accounts.
Responsibilities and duties:	Overall supervision of the Creditors function through continuous engagement with internal and external stakeholders, and in line with the Company’s defined Procure-to-Pay process Oversee and manage the daily operations of the Accounts Payable department Compile, analyse and timeously report Accounts Payable information to management Execute accurate and timeous processing of vendor invoices, margin reports and payments, ensuring adherence to relevant policies, procedures, and regulatory/statutory requirements Establish and maintain strong relationships with vendors, and promptly and efficiently investigate and resolve any/all payment or invoice queries Oversee the end-to-end accounts receivable process: Safekeeping of vendor trading terms, SLAs and contracts Enforce, execute and adhere to agreed vendor trading terms, SLAs and contracts Transaction processing (invoices, payments, validations, reconciliations) Vendor statement reconciliation/s Timeous resolution of any/all queries and/or discrepancies Timeous payment preparation and submission Collaborate with internal stakeholders for eg Commercial and Finance divisions, to resolve vendor-related issues, ensure accurate financial reporting, and drive process improvements Schedule payments to vendors for authorisation Ensure compliance with internal controls and regulatory/statutory requirements, identifying and addressing any potential risks Assist with internal and external audits Develop a rigorous understanding of workflow across the organisation and the corresponding critical factor contribution the role of Creditors Manager has on said workflows, to achieve the overall desired outcomes/objectives of the business Through the execution of the defined tactical deliverables, identify any/all process flaws and report to line manager, and contribute ideas for resolution and/or improvement
Minimum experience:	Minimum 5 years demonstrable experience in a Creditors Management role Relevant Tech-Industry experience advantageous Odoo ERP system experience highly desirable
Minimum qualification:	Tertiary Qualification in a Finance discipline preferred
Additional requirements:	Administrative acumen, detailed orientated, and proficient handling numerical data Applied knowledge of Corporate and Legislative laws pertaining to finance Administrative and Financial Acumen, attention to detail imperative Highly motivated and deadline driven Proactive thinker with strong resolution skills Strong supervisory and interpersonal skills High levels of integrity and confidentiality Professional, personable and polite Effective communication (both verbal and written) Proficient use of MS office, financial management software

Should you not hear back from us within 2 weeks of your application kindly deem your application unsuccessful

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Creditors Manager

JOB PROFILE: Job Title: Creditors Manager Division: Finance Subdivision: None Reports to: Financial Manager JOB SUMMARY: Main purpose of […]

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Debtors Manager | Cipherwave | Johannesburg

Finance

Johannesburg

Posted 1 day ago

JOB PROFILE:
Job Title:	Debtors Manager
Division:	Finance
Subdivision:	None
Reports to:	Financial Manager
JOB SUMMARY:
Main purpose of position:	CipherWave is a South African internet connectivity, voice and storage solutions provider that provides a range of products and solutions for connectivity, communication, and data storage Cipherwave own and manage network infrastructure to provide efficient, speedy service and support that our customers. CipherWave prides itself on customer service and technical ability and as such is looking for the successful candidate to join the Finance team as a Debtors Manager. The main purpose of the Debtors Manager is to manage the debtors day to day processes / activities, ensuring that customer invoices are timeously settled in full and credit risk policies are maintained.
Responsibilities and duties:	Overall supervision of the Debtors function through continuous engagement with internal and external stakeholders and in line with the Company’s defined credit risk policies Oversee and manage the daily operations of the Accounts Receivable department Compile, analyse and timeously report Accounts Receivable information to management Execute accurate and timeous processing of customer transactions, aged debtor reports and resolve queries, ensuring adherence to relevant policies, procedures and regulatory/statutory requirements Establish and maintain strong relationships with customers, and promptly and efficiently investigate and resolve any/all payment or invoice queries Oversee the end-to-end accounts receivable process: Safekeeping of customer trading terms, SLAs and contracts Create, update and maintain master files on the CRM system Enforce, execute and adhere to agreed customer trading terms, SLAs and contracts Transaction processing (invoices, receipts, validations, reconciliations) Credit note investigations and processing Customer statement reconciliation/s Timeous resolution of any/all queries and/or discrepancies Timeous electronic distribution of statements, invoices and credit notes to customers Timeous risk notification to management of potential bad debt Manage and control Legal Debtors status, further ensure timeous resolution Collaborate with internal stakeholders for eg Sales and Operations divisions, to resolve customer-related queries pertaining to non-payment Ensure compliance with internal controls and regulatory/statutory requirements, identifying and addressing any potential risks Assist with internal and external audits Develop a rigorous understanding of workflow across the organisation and the corresponding critical factor contribution the role of Debtors Manager has on said workflows, to achieve the overall desired outcomes/objectives of the business Through the execution of the defined tactical deliverables, identify any/all process flaws and report to line manager, and contribute ideas for resolution and/or improvement
Desired skills & experience	xxxxxxxxxxx xxxxxxxxxxx xxxxxxxxxxx xxxxxxxxxxx xxxxxxxxxxx xxxxxxxxxxx
Minimum experience:	Minimum 5 years demonstrable experience in a Debtors Management role Relevant Tech-Industry experience advantageous Odoo ERP system experience highly desirable
Minimum qualification:	Tertiary Qualification in a Finance discipline preferred
Additional requirements:	Administrative acumen, detailed orientated, and proficient handling numerical data Applied knowledge of Corporate and Legislative laws pertaining to finance and debt collection Administrative and Financial Acumen, attention to detail imperative Highly motivated and deadline driven Proactive thinker with strong resolution skills Strong supervisory and interpersonal skills High levels of integrity and confidentiality Professional, personable and polite Effective communication (both verbal and written) Proficient use of MS office, financial management software

Should you not hear back from us within 2 weeks of your application kindly deem your application unsuccessful

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Debtors Manager

JOB PROFILE: Job Title: Debtors Manager Division: Finance Subdivision: None Reports to: Financial Manager JOB SUMMARY: Main purpose of […]

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Key Account Manager | Cipherwave | Johannesburg

Sales

Johannesburg

Posted 1 month ago

JOB PROFILE:
Job Title:	Key Account Manager
Division:	Sales
Subdivision:	None
Reports to:	Chief Sales Officer
WORKING RELATIONSHIPS:
Internal:	Sales Administrator Customer Support Operations Management
External:	Resellers Customers
JOB SUMMARY:
Main purpose of position:	CipherWave is a South African Internet Service Provider (ISP) that provides growing businesses with a range of solutions to help them connect, communicate, and collaborate with their customers, employees, and suppliers We own and manage our own network infrastructure, which enables us to provide efficient, speedy service and support that our customers can count on 24/7 New business development and ensure that there is a relationship forged and maintained with every level that plays a role in the decision making at the customer sites within your allocated account base.
Responsibilities and duties:	Ensure that a strategy and a daily tactical plan is in place to maximise cross-selling, upselling and retention opportunities so as to maintain a healthy sales pipeline, sales forecast and sales nett new closure of new business sales guided by your allocated new business sales target and allocated customer base Identify any possible threats, competitors and consultant influences that may cause the customer to consider any form of cancellation To consistently meet agreed nett of churn sales new business targets Weekly monitoring and reporting of contract renewal dates, overflow and analysis of industry trends in order to maintain extremely high customer service levels Utilise and incorporate competencies of the services of any of our “Sales Specialist” & “Product Managers” to ensure that we remain top of mind from a technology provider perspective Foster an atmosphere of self-study with regards to trends in the Telecommunications market so as to ensure that the company is viewed as a leader within our industry Ensure that daily face to face customer meetings is adhered to, followed by meetings minutes being compiled and shared with the customer post each meeting Ensure that you remain relevant within the operational, finance and support workflow process to support your customer via these touchpoints Attend all Sales and Relevant Internal meetings timeously Work attendance is to be in line with the company set out work timelines Must be able to develop and build a cross-sell matrix (white space report) against your account base as part of your account planning strategy and tactical approach Understand each customers business segmentation, industry and core line of business which will help in turn for you to be able to offer suitable advice and solutions to the customer Reporting via your sales forecast, sales pipeline and sales activity to be carried out and submitted to your reporting line on a weekly basis or whenever requested by your reporting line Must be able to work as part of the team and extended departments on special projects and initiatives Close positively on your agreed monthly sales targets as set out by your line manager Must have the ability to be able to compile well-structured meeting agenda when sending out internal and customer meeting invites Must be able to attend conferences and workshops when required Must be able to adhere to the company Vision, Mission, and values at all times in a responsible manner The above includes but is not limited to the required output
Desired skills & experience	Knowledge of Telecommunications legislative changes Attention to detail Change management facilitation skills (not necessarily IT-specific) Effective time management skills
Minimum experience:	Minimum of 3 years of Key Account Management experience required within the technology industry Minimum of 3 years’ experience and understanding of LAN services Minimum of 3 years’ experience in the ICT industry or Customer Service’s Must have experience managing more than 15-20 customers with multiple services Must have excellent written, verbal communication skills Must have experience working with teams
Minimum qualification:	Grade 12
Additional requirements:	Must have own transportation and a valid driver’s license

Should you not hear back from us within 2 weeks of your application kindly deem your application unsuccessful

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Key Account Manager

JOB PROFILE: Job Title: Key Account Manager Division: Sales Subdivision: None Reports to: Chief Sales Officer WORKING RELATIONSHIPS: Internal: […]

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Internal Sales Consultant | Cipherwave | Johannesburg

Sales

Johannesburg

Posted 1 month ago

JOB PROFILE:
Job Title:	Internal Sales Consultant
Division:	Sales
Subdivision:	None
Reports to:	Chief Sales Officer
WORKING RELATIONSHIPS:
Internal:	Sales Accounts Customer Support Operations Management
External:	Resellers Customers
JOB SUMMARY:
Main purpose of position:	CipherWave is a South African Internet Service Provider (ISP) that provides growing businesses with a range of solutions to help them connect, communicate, and collaborate with their customers, employees, and suppliers. We own and manage our own network infrastructure, which enables us to provide efficient, speedy services and support that our customers can count on 24/7 CipherWave, being a leading Internet Service Provider is looking to hire an Internal Sales Consultant to: Ensure that there is a maintained relationship within every customer account, within your allocated account base and any new customers that you acquire Prospect for and develop/grow new customers to ensure that your monthly sales/renewal quota is achieved Ensure that a strategy and a daily tactical plan is in place to maximise cross-selling, upselling and renewal opportunities so as to maintain a healthy sales pipeline, sales forecast and sales nett new closure of new business sales guided by your allocated new business sales target and allocated customer base
Responsibilities and duties:	Identify any possible threats, competitors and consultant influences that may cause the customer to consider any form of cancellation Ensure that you consistently meet agreed, nett of churn sales, new business targets Weekly monitoring and reporting of contract renewal dates, and renewal proposals to be adhered to in order to maintain extremely high customer retention levels Utilise and incorporate competencies of the services of any of our “Sales Specialist” & “Product Managers” to ensure that we offer our customers the best possible solutions and options for their business Foster an atmosphere of self-study with regards to trends in the Telecommunications market so as to ensure that the company is viewed as a leader within our industry Ensure that daily customer sales calls, sales contact and update calls are adhered to Ensure that you remain relevant within the operational, finance and support workflow process to support your customer via these touchpoints Attend all Sales and Relevant Internal meetings timeously Work attendance is to be in line with the company set out work timelines Must be able to develop and build a cross-sell matrix (white space report) against your account base as part of your account planning strategy and tactical approach Understand each customers business segmentation, industry and core line of business which will help you to be able to offer suitable advice and solutions to the customer Reporting via the CRM system which will include your sales forecast, sales pipeline and sales activity to be carried out. This will be submitted to your reporting line on a weekly basis or whenever requested by your reporting line Must be able to work as part of the sales team and extended departments on special projects and initiatives Meet or exceed your agreed monthly sales targets as set out by your line manager Must be well-spoken with extremely professional telephone skills and manners Must have the ability to write and to quote customers via Email with excellent Email etiquette Must be able to adhere to the company Vision, Mission and values at all times in a responsible manner The above includes but is not limited to the required output
Desired skills & experience	Excellent telephone manner Excellent time management and personal organizational skills Ability to work to deadlines Ability to work without close supervision Ability to work closely with instructions Excellent numeracy skills Excellent verbal and written communication skills Strong attention to detail Proficient at Microsoft Office Proficient use of Excel Proficient and demonstrable use of CRM systems, preferably Salesforce Telesales skills, must include cold calling experience Ability to demonstrate effective interpersonal and influencing skills Demonstrate a good level of negotiation skills with internal and external customers
Minimum experience:	Minimum of 2 years of Internal Sales experience required within the technology industry
Minimum qualification:	Matric, additional Sales training is an advantage
Additional requirements:	Well presented Professional Enthusiastic Self-motivated and driven Flexible Patient Proactive Punctual Sense of humour

Should you not hear back from us within 2 weeks of your application kindly deem your application unsuccessful. Please note all applications are subject to EE Requirements.

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Internal Sales Consultant

JOB PROFILE: Job Title: Internal Sales Consultant Division: Sales Subdivision: None Reports to: Chief Sales Officer WORKING RELATIONSHIPS: Internal: […]

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Creditors Manager | Cipherwave | Johannesburg

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Debtors Manager | Cipherwave | Johannesburg

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Key Account Manager | Cipherwave | Johannesburg

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Internal Sales Consultant | Cipherwave | Johannesburg

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