Reasons to connect with CipherOnline
Fully scalable connectivity solutions from 10Mbps to 10Gbps. Reliable, resilient, uninterrupted Internet access. 24/7 monitoring and support. Flexible connectivity options of both Business Broadband Wireless or Fibre last mile to suite your business requirements.
Reasons to Communicate with CipherVoice
The move from traditional onsite PABX, to the adoption of VoiP services, Cloud PABX and a hybrid solution based on needs- is on the rise. With the infrastructure landscape constantly changing, there is a higher demand for integrated services and we offer you a more unified communication approach including integration with other digital technologies like Microsoft Teams Calling, driving better collaboration between systems to deliver a richer experience within your business.
Cost effective alternative to making traditional telephone calls.
Range of features to better manage your company communication requirements (call-recording, mobility, etc.).
Retention of your current business telephone number for a fuss-free switch.
Better control of your company telephone bill with our prepaid management system and itemised billing.
Highly competitive voice rates.
Greater communication efficiency between employees and customers.
Improved employee productivity.
Guaranteed toll voice quality calls for customers directly connected into our network.
Hosted PBX for Business
This feature-rich hosted PBX solution delivers cutting-edge VoIP technology and is fully customisable, giving you the power to pick and pay for only the features you need.
Telephone Management System
Central management and call accounting solution providing detailed insights and reporting on your communication usage, across your business.
MS Teams Calling
Make landline, mobile or international calls from your mobile or PC from anywhere in the world with a local outgoing number
Talkk AI
Talkk AI is a cutting-edge conversational system powered by AI, transforming business interactions. This innovative solution excels in customer support by efficiently handling queries, providing instant information, and troubleshooting common issues.
Hosted PBX for Business
Having to deal with the high cost and hassle of traditional telephony is a thing of the past.
CipherWave offers an all-inclusive, unified communications package to meet the demanding communication needs of growing businesses, and it’s easy to use.
Dual hosted PBX platforms
Cost effective alternative to housing an on premise PBX
Option to own or rent hardware
Retain your current business telephone number by porting seamlessly
Fully scalable solutions, with easy deployment
Highly competitive cost effective voice rates
Dual PortaOne Switch platform, configured in High Availability (ensure maximum uptime 99,99)
Direct Interconnects into all Telco Network Operators
Dynamic switching of traffic between the networks in the event of a direct interconnect outage between CipherWave and the Operator
Multiple International Voice Partner terminations (for international voice breakout)
Wide range of features to enhance customer experience call divert, pre-recorded cues,Standard or compliance based call recording, Telephone Management systems
Telephone Management System
Central management and call accounting solution providing detailed insights and reporting on your communication usage, across your business.
Consolidated view of all telecommunications costs, usage and infrastructure
Accurately allocate costs to cost centres
Direct ROI, cost savings and recovery of costs
MS Teams Calling
Microsoft Teams Calling is a cloud-based phone system that replaces your conventional telephony solution (PABX or switchboard) and integrates straight into your existing Microsoft Teams or Microsoft 365 environment. That means calling, meetings and messaging – all in one place.
Microsoft Teams Voice Calls using Direct Routing enables you to make landline, mobile or international calls from your mobile or PC from anywhere in the world with a local outgoing number.
Works on All Devices.
Converged.
Cloud Based.
Always On.
Easy to use.
Talkk AI
CipherWave’s Talkk AI is a cutting-edge conversational system powered by AI, transforming business interactions. This innovative solution excels in customer support by efficiently handling queries, providing instant information, and troubleshooting common issues. It drives lead generation on websites, engaging visitors, qualifying leads, and collecting valuable data. Automation brilliance streamlines processes, reducing the workload on human employees.
Operating 24/7, it ensures uninterrupted support
Catering to users across different time zones
The system offers intelligent data insights
Cost efficiency by automating tasks
Fax Solutions for Business
Send and receive fax messages through the internet by connecting traditional fax machines to an IP network using an analogue terminal adaptor (ATA), thus eliminating the need for telephone lines.
Fax messages are encrypted.
Fax messages are sent with a full audit trail.
Fax messages has the reliability of a standard telephone line.
